Frequently Asked Questions
Find answers to common questions about our services
Can I speak to someone over the phone?
We currently offer priority callback support for verified clients. If you prefer a phone conversation, request a callback through the contact form and a representative will call you at your preferred time.
What languages does your support team speak?
Our support agents currently provide assistance in multi-language We are continuously expanding language options to better serve our global client base.
Do you offer live chat support?
Yes, we offer live chat support through both our website and client portal. Simply click the chat icon in the bottom-right corner of the screen to connect with one of our support specialists. Our live chat support is available 24 hours a day, 7 days a week, ensuring assistance is always available whenever you need it.
What are your customer service hours?
Our Live Chat support service is available 24/7, including weekends and public holidays, and provides multilingual assistance to ensure clients can access support in multiple languages for all inquiries and needs.
How can I contact TradingPRO support?
You can reach our customer support team via live chat on our website, email at [email protected], or by submitting a request through the contact form in your client portal.
