Client Portal
35
articles
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Guides and resources
Guide to using the client portal.
Articles
35
How do I create a trading live account?
Differences between trading password and investor password
What is Two-factor authentication?
How to change email address?
How to get cashback?
How to create ticket from helpdesk?
Do you offer any trading contests for traders?
What documents are required for the corporate registration?
What documents are required for the individual registration?
How to do internal transfer to my trading account?
Explore the Benefits of Registering a Demo Account with Trading Pro
What document size specifications are needed for verification purposes?
How can I regain access to a forgotten password?
What was the reason for the rejection of my documents?
How do I update my personal information?
What is the process for closing my trading account?
What is the reason for the delay in crediting my deposit to my account?
I've lost my phone. What steps should I take to deactivate two-factor authentication (2FA)?
I've Already Initiated the Cashback Wallet, But Why Haven't I Received Any Cashback ?
Client Portal Features Overview
Trading Pro: Funds & Payments
Trading Account Login & Details
How do I update my residence details?
What is TOTP and how do I get it?
When Is Video Call Verification Needed?
Client Profile Termination
Viewing Your Trading History
Archived Trading Accounts
Helpdesk Ticket Support
Keeping Your Account Secure
Can I reuse verified documents for a new Trading Pro account after closing or deactivating my old profile?
What is a Politically Exposed Person (PEP)?
How do I change my registered name?
Why Can’t I See My Previous Transactions on MT5 app?
How to change trading password?
